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FAQs
What is the return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can request a return or replacement within 30 days of delivery.
Are any purchases final and non-refundable?
For hygiene and food safety reasons, some consumable products, opened items, or customized products may not be eligible for return. If you have any questions about a specific product, please contact our team before making your purchase.
When will I receive my order?
Most orders are processed within 1–2 business days. The estimated delivery time is 3–7 business days for most European destinations.
Where are your products manufactured?
We work with carefully selected manufacturers and suppliers from Europe and other regions recognized for their high quality standards. The country of origin may vary depending on the product.
How much does shipping cost?
We offer free shipping on many orders. If any shipping costs apply, they will be clearly displayed during the checkout process before you confirm your order.
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